Job Summary
Our client, a Tier 1 Bureau De Change licensed by the Reserve Bank of Zimbabwe, specializing in both outbound and inbound international diaspora remittances through established global partners such as MoneyGram, Ria, Western Union, WorldRemit, Mama Money, and Send Home, is looking to recruit a visionary Business Development Manager to head MTA (remittances) scale-up.
Job Description
Spearhead commercial strategies to maximize Money Transfer Agent (MTA) earnings, both inbound and outbound.
Supervise float allocation to maintain seamless funding across branches and sub-agents alongside Operations and Compliance.
Target, negotiate, and integrate high-value sub-agents to broaden market coverage.
Champion key stakeholder relationships across global remittance partners, sub-agents, and branch management.
Accelerate adoption and transaction growth across digital channels supporting MTA operations.
Manage escalated service issues to guarantee swift, high-standard resolutions for clients and partners.
Lead promotional campaigns and ensure strategic deployment of marketing collateral across all networks.
Craft and execute high-level MTA business blueprints to secure competitive advantage.
Design robust onboarding and development programs for sub-agents to boost service quality.
Ensure rigorous adherence and total alignment with Reserve Bank of Zimbabwe (RBZ) statutory standards.
Competencies
Commercial degree
Strong leadership background in commercial growth
In-depth expertise in overseeing Money Transfer solutions (inbound and outbound)
Capability to travel
Valid driver’s licence