Job Overview
Our client is seeking a motivated and highly organized Administrator to join their growing team. This role is ideal for a dynamic professional who thrives in a fast-paced environment and enjoys balancing customer service with operational support. The successful candidate will be responsible for managing customer interactions, coordinating administrative processes, maintaining accurate records, and ensuring smooth day-to-day business operations. With strong interpersonal skills, attention to detail, and the ability to multitask effectively, the Administrator will play a key role in fostering collaboration across departments, supporting management initiatives, and contributing to the overall efficiency and success of the organization.
Job Description
Serve as the first point of contact for customers, providing excellent service and support.
Manage day-to-day administrative tasks, ensuring smooth office operations.
Maintain accurate records, files, and documentation.
Use Microsoft Excel and other Office tools to prepare reports, track data, and manage schedules.
Conduct research using the Internet and AI tools to support business needs.
Assist management with multi-skilling responsibilities and ensure deadlines are met.
Demonstrate proactive problem-solving and quick thinking in daily operations.
Uphold confidentiality and integrity in all administrative duties.
Qualifications & Requirements
Degree in Business Administration, Management, or related field.
Strong interpersonal skills with proven ability to deal effectively with customers.
Highly organized, proactive, and able to multi-task in a fast-paced environment.
Proficiency in Microsoft Excel and Office 365.
Ability to use the Internet and AI tools for research and problem-solving.
Fluent in Shona and English (oral and written).
High energy level, willingness to learn, and adaptability.
Trustworthy, with verified references confirming reliability and people skills.
Must be available to work on-site and have personal life arrangements that allow consistent attendance.