Our Client In The Retail Industry Is On The Market For An Operations Controller. The Incumbent Will Be Responsible For The Effective Management Of All Staff Under His Area Of Responsibility And The Monitoring, Reviewing And Implementation Of Security Services On Customer Sites. The Operations Manager Will Also Be Supporting The Development, Operations And Profitability Of The Designated Area Through Ensuring The Best Possible Business Performance, Contract Compliance And Service Delivery.
Key Responsibilities:
1.To Ensure That Resources (Human And Material) Are Adequately Allocated To Meet Customer Requirements Cost Effectively And Efficiently.
2.To Carry Out Planned And Periodic Security Surveys Which Are Carried Out On Prospective And Existing Clients.
3.To Ensure That Personnel Deployment And Supervision Of Operations Across All Sites Meets And Exceed Customer Expectations.
4.Carry Out Incident’s Investigations Within The Prescribed Period And Report Accordingly To Customers And Management.
5.To Manage And Develop Relationships With Key Stakeholders In The Security Industry.
6.Develop And Implement Personnel Model That Positively Resonate With The Company's Mission/ Vision And Values.
7.To Implement An Effective Suspension System That Ensures Our Security Personnel Are Providing Service Levels That Meet Customer Expectations.
Qualifications:
1.At least A Diploma In Security Management.
2.At least 10 Years In The Security Industry, Public, Parastatals, Mining And Private Commercial Security.