Privacy Policy

Privacy Policy

Effective Date: January 2025 Website: www.prorecruitconsultants.co.zw

1. Introduction

 ProRecruit Consultants is committed to protecting your personal information in accordance with the Cyber and Data Protection Act [Chapter 12:07] of Zimbabwe. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

2. Definitions

  • Personal Data: Information that identifies or can identify an individual.

  • Data Subject: The individual whose personal data is being processed.

  • Data Controller: The entity that determines the purpose and means of processing personal data.

  • Processing: Any operation performed on personal data, including collection, storage, use, and deletion.

  • Service: The recruitment and labor brokering services offered via our website and platform.

  • Device: Any tool used to access our services, such as a phone, tablet, or computer.

3. Data We Collect 

We may collect the following categories of personal data:

  • Full name, ID number, Email address, Phone number, Next of Kin

  • Gender, Race, Criminal Record, Marital Status 

  • Residential and postal address

  • Educational Qualifications and Employment history

  • CVs, Suitability Assessments, Social Media Profiles and Background Checks 

  • IP address, browser type, and usage data

  • Application and preference history

4. Purpose of Data Collection 

We collect and process personal data for the following lawful purposes:

  • Delivering recruitment and placement services

  • Creating and managing user profiles

  • Facilitating employment contracts and onboarding

  • Communicating service updates and job opportunities

  • Delivering Interview Coaching Services 

  • Delivering soft skills training related to securing employment 

  • Conducting internal analytics and service improvement

  • Complying with legal and regulatory obligations

5. Legal Basis for Processing 

We process personal data based on:

  • Consent provided by the data subject

  • Contractual necessity for service delivery

  • Legal obligations under Zimbabwean law

  • Legitimate interests that do not override data subject rights

6. Data Sharing and Disclosure 

We may share personal data with:

  • Employers and recruiters for placement purposes

  • Service providers who support our operations (e.g., IT, Website Hosting)

  • Regulatory authorities when required by law

  • Only with your consent, for additional purposes

We do not sell personal data. All third parties are required to comply with data protection standards.

7. Cross-Border Data Transfers 

If personal data is transferred outside Zimbabwe, we ensure:

  • Equivalent data protection standards in the destination country

  • Binding agreements and technical safeguards

  • Transparency and the ability to withdraw consent

8. Data Retention 

We retain personal data only as long as necessary:

  • Candidate profiles and CVs: up to 5  years unless deletion is requested

  • Usage data: retained for analytics and security, up to 12 months

  • Legal retention periods are observed where applicable

9. Your Rights Under the CDPA 

You have the right to:

  • Access your personal data

  • Correct or delete inaccurate data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Data Protection Authority (POTRAZ)

10. Data Security 

We implement appropriate technical and organizational measures to protect your data:

  • Secure servers and encrypted databases

  • Access controls and staff confidentiality agreements

  • Regular audits and breach response protocols

11. Children’s Privacy 

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is discovered, it will be deleted unless verified parental consent is obtained.

12. External Links 

Our website currently does not contain links to third-party sites. In the event it eventually does please assess the privacy practices of these websites and we encourage users to review their policies.

13. Changes to This Policy 

We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page with a revised “Effective Date.” Significant changes will be communicated via email or platform notifications.

14. Contact Us 

To exercise your rights or ask questions about this policy, contact our Data Protection Officer:

Sithabile Zinyengere 

  • Email: star@prorecruitconsultants.co.zw

  • Phone: 0778257034