Our Client In The Security Industry Is Looking To Engage An Operations Executive To Be Responsible For The Day To Day Business. The Candidate Will Overall Be Responsible For Promoting Service Delivery Excellence, Client Retention And Business Growth By Formulating And Implementing SMART Strategic Objectives For The Operations Department While Superintending Over, Manned Guarding, Specialized Services And Compliance.
The Position Reports To The Managing Director
The Operations Executive Will Be Responsible For:
Planning And Implementing Operational Strategies For Future And Current Business.
Customer Retention And Growth
Compliance To Set Standards – Service Level Agreement’s
Deployments As Per Set Contracts
Security Surveys And Reports
Stakeholder Management
Supervision Process For Effective Service Delivery
Effective People Management
Skills And Experience
At Least 5 years’ Experience in Operations Management Of Similar Environment
Excellent Customer Service Skills
Excellent Verbal And Written Communication Skills, interacting Both Internally And Externally
Excellent Organisational Skills- Attention To Detail
Ability To Successfully Manage A Team
Excellent Technical, Critical Thinking, And Problem-Solving Skills
Track Record Of Working In A Fast Paced And Demanding Environment
Qualifications
A Business-Related Degree/ Equivalent
A Masters In Business Administration/ Equivalent.
Post Graduate Qualification In Risk And Security Will Be An Added Advantage