Our Client In The Security Industry Is Looking To Engage An Operations Executive To Be Responsible For The Day To Day Business. The Candidate Will Overall Be Responsible For Promoting Service Delivery Excellence, Client Retention And Business Growth By Formulating And Implementing SMART Strategic Objectives For The Operations Department While Superintending Over, Manned Guarding, Specialized Services And Compliance.

The Position Reports To The Managing Director

The Operations Executive Will Be Responsible For:
Planning And Implementing Operational Strategies For Future And Current Business.
Customer Retention And Growth
Compliance To Set Standards – Service Level Agreement’s
Deployments As Per Set Contracts
Security Surveys And Reports
Stakeholder Management
Supervision Process For Effective Service Delivery
Effective People Management

Skills And Experience
At Least 5 years’ Experience in Operations Management Of Similar Environment
Excellent Customer Service Skills
Excellent Verbal And Written Communication Skills, interacting Both Internally And Externally
Excellent Organisational Skills- Attention To Detail
Ability To Successfully Manage A Team
Excellent Technical, Critical Thinking, And Problem-Solving Skills
Track Record Of Working In A Fast Paced And Demanding Environment

A Business-Related Degree/ Equivalent
A Masters In Business Administration/ Equivalent.
Post Graduate Qualification In Risk And Security Will Be An Added Advantage